Shipping Policies

I process and ship orders within 5-10 business days of receiving an order, and mail them through the Austrian Post via priority airmail. My shipping rates only remain affordable because I ship in bulk. This means, though, that I ship out orders once a week. Please note that I try my best to get your order out as soon as possible! But do allow between 5-10 business days to receive a shipping notification. The shipping fee includes the cost of packaging, handling and postage.

When will I get my order?
AUSTRIA: 1 – 2 business days
EU, EUROPE: 5 – 10 business days
WORLDWIDE: 10 – 20 business days

What about shipping upgrades?
Shipping upgrades like expedited shipping or tracking are also viable options, but at an additional fee. Please contact me if you would like to apply a shipping upgrade and we can discuss the details.

International custom fees
The buyer (that’s you!) is responsible for any additional customs tariffs or charges that your country imposes on your order

Returns and Refunds Policy

Returns can be made within 14 calendar days from the date your item was delivered. Before doing so, you must notify me about your cancellation in a clear written statement via email to hello(at)thingsdremakes(dot)com.

Please mail your item to the address below, and I will issue your refund, once I have received it. The item must be in original condition for a full refund. You are responsible for return shipping costs.

Return Address:
Johanna Lietha
Rembrandtstrasse 26/15
1020 Vienna